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In nature, they’re referred to as apex predators. In retail, they’re called Amazon, and Alibaba


Andrew

This is re posted.


Andrew Keller

Every morning Larry and I dig into a form or idea that has caught our eye. Our hope is that our chat inspires you to never stop thinking and possibly challenges you in a new way. If you'd like to help support the show, please visit patreon.com slash reposted. Thank you for stopping by.


Larry

I have a confession to make Mr. Keller, I went to five actual live stores yesterday to buy something. And the experience absolutely sucked. That I came home and bought something on Amazon It was great. Today's thought comes from an article the business of fashion calm. Talking about the state of retail. Here's the quote in nature, they're referred to as apex predators. in retail, they're called Amazon, Alibaba, Walmart and JD Comm. Here's the first question for you when you need something, is the first place you go to Amazon? Or do you think of actually going to a store First,


Andrew Keller

I'll do research on Google, which might lead me to Amazon and do reviews. If I need something that cost more than $50. I'm gonna do a lot of research on what the best one is and value. I'm curious what you're trying to buy. And also what happened to your three day Amazon rule where it has to sit in your cart before you purchase it


Larry

well. So I'm putting together a new home like barbecue sort of setup stuff. And I needed to go to a hardware store. So I went to the local little Ace first, they didn't have what I wanted that I went to Lowe's that I went to Home Depot that I went to a different ace. And here's what I found at these places. I went in and for the most part, nobody ever came and asked if I needed help. I had to literally run someone down to ask for help at the Lowe's specifically, I went to get a lemon tree. And I was with my eight year old son and we walked up he said, hey, are there lemon trees over here? And the lady literally said, they're somewhere over there. And my eight year old tournament said she was not very helpful. I feel like there's this idea now that like, people, most people buy their stuff at Amazon and even people that work at stores are like, we don't need to help people anymore.


Andrew Keller

Well, yeah, I think that's true. I don't know if Lowe's is the best example of that. Because you said this article that is basically like these bigger stores are the ones that are surviving and thriving in the pandemic. And I feel like Lowe's is in the same category as Walmart Lowe's has all that. And they have to have, man, I forgot the exact term the article use. But basically, the more you consume, the more the beast has a metabolism the needs to be fed, they have all these employees that aren't being trained the same as if you had gone to more of a local store. So if you went to your local nursery that had one location and the people that ran it cared about it, you would have been walked to the lemon tree. But I mean, we are moving towards more of the Amazon experience because going to me going to Lowe's specifically is most of the time of failure,


Larry

even when I like so I had to go fill up my blue Rhino as well. So I went to the first store to fill it up. And I'm like carrying the blue Rhino can and literally like the two Young Dudes at the counter like Hey, man, no blue Rhino here. I'm like, Okay, cool. I gotta get something. He was like, hey, go back and put the right on your car. We can't have it. Like they were it was just this experience of, I feel like we're getting like, I used to go to the hardware store with my dad all the time. Second Peters in Whittier. And you would go and ask somebody for something. I feel like we're now even even people that work at actual stores like, Yo, man, what are you doing in here? You're supposed to just get that on Amazon? Yeah, I


Andrew Keller

mean, blue Rhino. I'm guessing this propane, right. Yeah. So that I think is more a different topic. That's a side effect of our culture, wanting to be risk averse, or there's someone blew up once. And so you can't ever bring that into the store, which I guess I get from a safety perspective. But it makes me think of when I go overseas, and I see there's not a railing at the water's edge. I'm like, Oh, it's so dangerous. But we're risk averse.


Larry

I went to five stores to try to find these things. Couldn't find them anywhere. Five stores couldn't find. I wanted a specific type of grill adjustment thing. Didn't go home with the Amazon immediately found them immediately ordered. They're gonna come tomorrow, like not even coming in two days. They're coming tomorrow. So almost faster than I can get to daily sitting, go to Lowe's, I can get what I want. So I feel like society saying hey, don't go to the store. And


Andrew Keller

yeah, I mean, do you think that's better overall for the country? I mean, there's the article also mentioned that the pandemic was a meteor that hit the retail outlets and it's like, Who's going to really survive the other side? Have it maybe Amazon is the new business model. You don't have to necessarily buy from Amazon but offering a digital option could be more future.


Larry

No. And I did think about that, like, is this good for jobs? Do people have jobs? Because it all goes to Amazon? Maybe Amazon has the jobs. Is it good for your local business? here in San Francisco, the mayor said, Hey, for the next month, only shop local. And I was like, Ah, that's


Andrew Keller

a great idea until I shop local. And I was like, nope, nobody should be shopping local, because going to the store is not fun anymore. You mean, Ace and Lowe's is not local. I mean, local means go into the place on Polk Street, I can't remember the name of it. But like actual local or coal hardware, coal hardware is a local San Francisco place that the people generally know what they're talking about.


Larry

Have you been to a mall lately?


Andrew Keller

Yeah, I'm actually going to one later today, but I don't like going to malls.


Larry

So I mean, like our malls gonna eventually just go away as well, because we're just gonna get everything online that those are primed for to be dinosaurs.


Andrew Keller

I don't know. I personally I hate going to malls and in my personal life view is that they'll go away. But when I go there, I see so many people that like just being at the mall and like doing their thing that I don't think they're going to go away in the form that we know them, they're going to cater to a specific type of person. But I don't know,


Larry

on the other end of this, I had to recently go we were trying to buy a dinner table. So we went to some higher end stores where they were actually very helpful and very attentive, because they work on commission. And it was like, okay, you're coming in a store, they they even would suggest places to go and look at other stores, they would suggest other products. So people are a great resource people can give you help. But I feel like we're trained. I mean, but once again, this was a really get a high end furniture store. The average furniture store furniture store, like anything is I just think they just don't care.


Andrew Keller

Well, yeah. But you're also comparing a commissioned employee to a Lowe's employee, when you incentivize people, they're willing to do it. I worked at William Sonoma for a while. And we did not receive commission. But every once in a while there would be a promotion. Like if you sell X amount of Lakers say, you'll get something and I won the competition one time and like I pushed it a little bit harder. And so incentivizing people is a way to get get that moving forward. I like the Amazon culture. But I also live in a large city. And I generally can get something in less than 24 hours, I don't know if I lived more rural, it might take a couple of days might not be worth it. But I like the convenience of it. But there is something to be said about the local store and someone who actually has knowledge and like you said humans being a good resource.


Larry

Humans are curious, do you think in the future, we'll literally just order something and it'll drop out of the sky from a drone within like an hour.


Andrew Keller

I mean, that's what they're saying the future is, but I don't know if it's actually gonna happen. I don't know if it's true. I saw a funny meme that someone is telling Elan musk that there's technology, they should pursue the technology of a New Jurassic Park. And someone's like, well, there's five movies telling you why that's a bad idea. So don't do it.


Larry

I definitely of the mind that it's better to have lots of resources. Like I like when there's lots of banks in the area, because then they're competing for my business. But it seems as if we just been reduced to Amazon, like Amazon is where everybody buys everything. And I don't think that's necessarily a great idea. I'd rather have lots of Amazon's Well,


Andrew Keller

I mean, there's resources. I was at Lowe's the other day, and I was like, Well, I'm gonna buy this paint gun. But on Amazon, it's $40 cheaper, and I get it tomorrow. I can. Yep. I can wait 24 hours to save. So I don't know, it kind of depends if if you want to more support something local, which is not Lowe's, but if I want to support I don't even know what the local version of that is local Benjamin Moore, or save money. It's kind of like, well, you have to pick your poison. This is the last thing I'll say.


Larry

It is unsatisfying to shop online. I have recently kind of undertaken this light project that I kind of want to do with one of my walls. And all I'm doing is googling lights, like how to get around. I went into one store and was talking to someone and they bounced ideas off me. I feel like that's what you get from a human being like we interacted and he was like, Well, why don't you try this wants you to as opposed to literally just googling this idea in my head. So I feel like maybe that's the way the world is headed. We're gonna just be going to robots and being like, give me red lights.


Andrew Keller

There's a video on how to do everything so


Larry

yep, yeah, YouTube. Yeah, who needs a sales guy? We got YouTube. Yeah, you don't.


Andrew Keller

It's a word shifting. Let's see what happens. Well, if you want to go to the bar, backyard Larry's house. please reach out. You can find a podcast on Facebook, Twitter, Instagram. I'm Andrew Keller for I don't touch raw meat fan. Thanks for stopping by

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